Privacy Policy
This Privacy Policy explains what information XLEO collects, how it is used, how SMS consent works, and how end users can opt in or out of text messaging. This page is intended to support XLEO's business communications and operational messaging program.
Information We Collect
XLEO may collect the following categories of information:
- Name, company name, and contact details you provide to us.
- Mobile phone number and consent status for SMS communications.
- Message content, message history, timestamps, and delivery status related to business texting.
- Project, support, or account information you share when working with XLEO.
How We Use Information
- To respond to inquiries and provide requested services.
- To send operational, support, approval, onboarding, and account-related messages.
- To maintain records of consent, opt-out requests, and approved contacts.
- To protect our systems, investigate misuse, and improve service delivery.
SMS Opt-In and Consent
XLEO sends SMS messages only to end users who have provided explicit consent. End users opt in to the SMS campaign through the public XLEO web form listed below:
- By providing their own mobile number at xleo.com/sms-opt-in.html and checking the unchecked SMS consent box next to the required disclosure language.
The checkbox provides express written consent for recurring automated transactional SMS related to account updates, approvals, support, and service notifications. SMS consent is not a condition of purchase or service.
XLEO does not use purchased lead lists, scraped phone numbers, shared third-party lists, verbal opt-ins, signed-paper opt-ins, email-only requests, or representative-added enrollments for this SMS campaign.
The public opt-in form is available at xleo.com/sms-opt-in.html.
Message Frequency and Opt-Out
Message frequency varies based on the service relationship and the type of operational updates requested. Message and data rates may apply. You can opt out of SMS at any time by replying STOP or by contacting hello@xleo.com. For help, reply HELP or contact us by email.
Sharing of Information
XLEO may use service providers that help us operate our website, communications, and technical systems. However, mobile opt-in, SMS consent, and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.
Contact
If you have questions about this Privacy Policy or your SMS preferences, contact XLEO at hello@xleo.com.